FAQ

Frequently asked questions

Can I order online?

Yes, our customers can shop with us online and choose between nationwide delivery by courier or instore click & collect.



How do I place an order online?

All you need to do is select your desired product colour, size or feature and then click ‘Add to Basket’. It is then possible to browse other items and add further items to your basket. Once you have selected all of the products that you would like to purchase, please click on ‘Checkout.

Then you can review your order. On this page you will be presented with the product(s) which you have chosen to purchase, the individual price of each product, the quantity and the subtotal, as well as the tax and grand total of your order. If everything is to your satisfaction, then please click ‘Pay now’.

Your payment will processed securely via Stripe.



I have a question - how do I contact you?

Our team are on hand to help you with sizing, equipment advice or any query you may have. Don't hesitate to contact us through the website or by phone in the Contact Us section of the site.



Are all items available for Click & Collect?

All Farm Hill Online products are available for 'Click & Collect'. However, our Heating range is only available for collection, not delivery by courier.



I need something that isn't on your site, can you help?

The Farm Hill Online store is some of our most popular products and stable essentials. We do have a wide range of other items in stock in our Rathangan shop. If there is a product you need that is not listed on our website, please contact us and we can advise if what you're looking for is available.